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Resident Satisfaction Survey

Each year Council undertakes a survey of residents to find out their views on its performance. The survey results are an important part of Council's performance management system as most of its services sets targets for resident satisfaction in the Long Term Plan

Participants in the survey are selected at random, but quotas are used to ensure the group reflects the population in terms of gender, age and where they live. 


PDF Document.2016 Residents' Survey Report (3.4 Mb)

PDF Document.2016 Residents Satisfaction Survey Presentation (3.2 Mb)


PDF Document.2015 Residents' Survey Report (3.1 Mb)

PDF Document. Summary Presentation (2.7 Mb)


PDF Document.2014 Residents' Survey Report (3.2 Mb)

PDF Document.Summary Presentation (2.6 Mb)


PDF Document.Resident Satisfaction Survey 2013 (1.9 Mb)

PDF Document.Summary Presentation (668 Kb)


PDF Document.Resident Satisfaction Survey 2012 (2.3 Mb)

PDF Document.Summary Presentation (1.2 Mb) 

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