Making a Complaint

If you wish to make a complaint about a dog nuisance, report a problem dog or you have found or lost a dog, please call Animal Control. Remember, the service is 24/7.

When making a complaint it would be helpful if you could provide as many details as possible including description of dog, dog owner, dog's address, details of incident etc.

Phone: +64 3 520 9033
Fax: +64 3 520 9035
Email: animalcontrol@xtra.co.nz

If the incident is more serious, it is important that you call Animal Control immediately. Animal Control needs to know about dogs that are unregistered, biting or roaming.

If the incident is less serious, you may wish to talk to the dog owner first as they may be able to deal with the problem. Please be patient and tolerant and remember dogs are part of our community.

Remember, some dog owners may not be aware that their dog is creating a problem. Before making a complaint you may wish to read the dog behaviour information on our Dog Education page.