Display
This website has been developed to be viewed using either Microsoft Internet Explorer 4 or greater, or Netscape Navigator 4 or greater, with a monitor with a 800 x 600 or 1024 x 768 pixel display, using True Colour. Please adjust your display settings to suit these settings. To access your display settings using Microsoft Windows95 or Microsoft Windows98, click "Start", select "Settings" and click "Control Panel". Click on "Display" to access the Display Properties window. Select the Settings tab and use the controls to set the colours and screen area. If you do not have Microsoft Internet Explorer 4 or greater, or Netscape Navigator 4 or greater, click on one of the icons below.
Navigation
The items shown in the menu at the left of the screen gives you access to a second tier of content in that section. A green arrow indicates which menu item you have currently selected. Sub-headings under menu items offers additional content.
To return to the previous page in the main pane you can use the "BACK" button on your browser's menu bar. Using the "FULL SCREEN" button or the keystroke option (in Microsoft Internet Explorer press the F11 key) on your browser can increase the display area and reduce the amount of scrolling.
Text Size
To aid those who desire larger fonts, this site has been designed so you can use the Text Size setting in your Browser to enlarge both the content material and the menus. To change the text size in Microsoft Internet Explorer, click View on the menu bar at the top of your browser window or hold down the "Alt" key and press "V". Select Text Size. A sub-menu will offer a range of sizes from which to choose. To change the text size in Netscape Navigator and Netscape Communicator, click View on the menu bar at the top of your browser window and select Increase Font or Decrease Font. You can also change the size of the text from the keyboard. To increase the size of the text hold down the "Ctrl" key and press "]". To decrease the size of the text hold down the "Ctrl" key and press "[".
Downloading Files
Where possible, sizes of downloadable files are shown in kilobytes (kb). This will give you an indication of how long the download will take, e.g., a 100kb file on a 56kb modem may take about half a minute to download, while a 1mb (1000kb) file might take 5 minutes (15 minutes on a rural modem). If you encounter problems downloading a file when clicking a link, (or want to view the pdf full screen) use the right mouse button to click over the link to access a links menu. If you use Microsoft Explorer choose "Save Target As..." from the menu to save the file. If you use Netscape Navigator choose "Save Link As..." from the menu to save the file. Once you have saved the file you can then go to it and open it directly (usually with the pdf viewer).
Adobe Acrobat PDF Reader
Many of the downloadable files in this site are in PDF format. This retains full layout details and enables you to pan and zoom around the file (great for diagrams, maps, etc). When you double click on a PDF file it should download for immediate or later viewing on your PC. What you will need is a version 4 or later of the Adobe Acrobat PDF Reader. Click the Adobe Acrobat icon below to download the latest version of Acrobat. Content that requires the Adobe Acrobat PDF viewer will be indicated with the letters PDF and the size of the file. PDF files can be opened with Acrobat Reader or even just double clicking the file icon.
Filling in PDF forms on-line
For PDF forms that can be filled in on-line, the easiest way is to first click the 'hand' tool then progress through the form is to click initially on the fill-in space (aka field) which is closest to the top* of the form and then, when you have filled it in, use the TAB key to advance to the next field etc. On some forms this starting field will be shaded or bordered green.
[* If there are two fields on the same line, start with the leftmost one.]
At anytime, prior to moving away from the form, you can go back to a field (by tabbing or by clicking with the mouse) to edit/correct the information you have typed.
To clear a form in a browser window do one of the following:
* Select the "reset form" button, if one exists, or
* Click the refresh button or the back button or
* For each field do the following:
Double click
Delete
Tab
Once you have filled in the form print off and send into Council by fax 520 7496 or post. The information on the form you have filled in is unable to be saved at this time.
Autodesk Express Viewer
To view the drawing web format (DWF) files found on this web site you will need the Autodesk Express Viewer. Content that requires the viewer are clearly shown. Commands available to view the contents of a DWF file include zoom and pan controls, printing options and layer controls. To access the Autodesk Express command menu, right click your mouse anywhere on a fully downloaded map. Please note that to use Autodesk Express viewer you must have Microsoft Internet Explorer 4.01 or greater installed on your computer, even if you are a Netscape Navigator user. If you are a Netscape Navigator user, a plug-in is downloaded with the installation program, which will enable you to use Autodesk Express.
To download the latest DWF-only version of Autodesk Express, click the Autodesk Express icon below. This will take you to the appropriate page of the Autodesk web site. Click on the free download icon. Complete the form and click the Get Autodesk Express Viewer. For additional help with installing software onto your computer, please refer to your user manual.
Software
Click on the icons below to download free software.
Customer Service Centre
If you need more help, or would like to offer your suggestions, please contact our Customer Service Centre. Details are available on the CONTACTS page.
