Council Services during the COVID-19 Event


Council COVID-19 information

Find out about Council services affected by the COVID-19 event including closures, how to contact us, public transport, and refuse and recycling; useful links for individuals and businesses; welfare information; and latest updates.

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Council Services during the COVID-19 Event

Chief Executive Mark Wheeler said the Council has taken a close look at its services and operations to ensure it is ready in case Council’s staff numbers become reduced through sickness.

“Water supply, effluent disposal, waste disposal and road maintenance are our core ‘lifeline’ services.”

“I’m confident we have the systems and the trained personnel to deliver all these services, even if some staff are off sick. We are planning for the worst but hoping for the best,” he says.

“Everyone at Council is doing important work but during a crisis, where staff numbers may be reduced by illness, some functions become more critical. These are essential services like water supply and waste disposal, amongst others.”

“Staff in agreed ‘non-critical’ areas may be asked to work in a ‘critical’ area if required by either sickness or community need. An example is a secondment to the Emergency Management Team to assist with welfare support to the community.”

“I have determined our service priorities based on the following criteria:

  • Public health
  • Emergency response and recovery
  • Short term environmental health
  • Need for housing development
  • Need to keep the economy going
  • Statutory responsibilities (which may be relaxed by the Government)
  • Support services needed for the above.

Our critical services are:

  • Drinking water supply
  • Effluent disposal
  • Waste management
  • Public toilets
  • Emergency management
  • Flood protection and maintenance
  • Environmental monitoring – flood, rainfall, flows
  • Road safety and maintenance
  • Harbour safety
  • Health compliance
  • Resource, building consents and technical support
  • Subdivision engineering
  • LIMs and PIMs
  • Cemetery management
  • Residential development capital expenditure
  • Economic and community development – response and recovery planning
  • Environmental monitoring and consent advice
  • Environmental policy - MEP appeals
  • Biosecurity – response to incursions
  • Support functions including IT, finance, HR, payroll, health and safety, customer services and communications.”