For all emergencies ring 111
The emergency service provider will need accurate information to minimise response time.
When calling 111 it is important to remain calm.
Give the operator the following information:
- Your name
- Property name
- Street address or RAPID number
- Town location
- The type of assistance required eg; fire, ambulance, police
- The nearest intersection if known
If possible, always leave a member of your family near the phone in case the operator needs further information.