Contact Us

Customer Service

Marlborough District Council's Customer Service Centres at 15 Seymour Street, Blenheim and 2 Dublin Street, Picton, are the first point of contact for information about Council activities, services and facilities.

Please use the following forms to make suggestions on Council's activities, provide comments or feedback, order a document, or to comment on our website.

• FixIt Request Form
• Feedback, comment and suggestion form
• Website feedback form

Customer Service Centres

Marlborough District Council operates Customer Service Centres in Blenheim and Picton to handle all counter and telephone enquiries.

Blenheim

Staffed 8.00 am - 5.00 pm Monday to Friday

Closed 12.30 pm - 1.30 pm Wednesday

Picton

Staffed 8.00 am - 5.00 pm Monday, Tuesday, Thursday and Friday

9.00 am - 5.00 pm Wednesday

Outside these hours the main Council phone number is staffed 24 hours a day to handle urgent issues such as noise control.

Duty Builder

If you have a building related enquiry please use the online 'Duty Builder Enquiry Form'. The form can also be used to request an appointment with the Duty Building Officer. They will make contact with you to arrange a mutually convenient appointment time. Most enquiries will be replied to via the email address provided with your enquiry.

The Duty Builder hours are 8.00 am - 12.00 noon and 1.00 pm - 5.00 pm Monday to Friday.

Go to Duty Builder Enquiry Form

Duty Planner

The Duty Planner Service is available for enquires related to resource consent requirements. Please refer to the information on the Duty Planner Service Information page for more details. Please complete a Duty Planner enquiry form; this will give the officer the details needed to research and respond to your question. If you are unable to complete this form please contact Customer Service for assistance.

Go to the Duty Planner Service Information page

Postal Address:

Marlborough District Council

PO Box 443

Blenheim 7240

New Zealand

Email: mdc@marlborough.govt.nz

Blenheim Customer Service Centre

Ph: 03 520 7400 (International +64 3 520 7400)

Fax: 03 520 7496 (International +64 3 520 7496)

Street Address:

15 Seymour Street (Seymour Square)

Blenheim 7201

Picton Library and Service Centre

Ph: 03 520 7493 (International +64 3 520 7493)

Fax: 03 520 3203 (International +64 3 520 3203)

Street Address:

2 Dublin Street

Picton 7220

Mayor and Councillors

Marlborough District Council's elected Mayor and councillors can be contacted directly. Their contact details are in the Councillors section under Your Council.

Go to Councillors' page

Animal Control/Dogs

Maataa Waka Enterprises undertakes Animal Control functions, including dog registration. Payments can be made at their offices at 56 Main Street.

If you wish to make a complaint about a dog nuisance, report a problem dog or you have found or lost a dog, please call Animal Control.

Make a complaint about a dog nuisance

Go to Animal Control page

Remember, some dog owners may not be aware that their dog is creating a problem. Before making a complaint you may wish to read the dog behaviour information on our Dog Education page.

Go to Dog Education page

Dog registration information

Libraries

Library information can be found on the Marlborough Libraries website.

Go to Marlborough District Libraries website

Direct Contact with Council Staff

It is best to make contact via the Council's Customer Service Centres. However, if a staff member provides you with her/his direct DDI phone number and/or e-mail address you can contact them directly.

Information Centres

View the i-SITE Visitor Information Centres

Call today: 0800 777 181

Email: Blenheim i-SITE Visitor Information Centre

Email: Picton i-SITE Visitor Information Centre

New Zealand Relay Service

Customers who are Deaf, hearing impaired, Deafblind or speech impaired can choose to use the New Zealand Relay Service to contact us

Go to the New Zealand Relay Service website