Contact Us

Customer Service

Marlborough District Council's Customer Service Centres at 15 Seymour Street, Blenheim and 2 Dublin Street, Picton, are the first point of contact for information about Council activities, services and facilities.

Service	Contact details
All Enquiries (24 Hours)	03 520 7400
Facsimile	03 520 7496
Email	mdc@marlborough.govt.nz
Duty Builder form	Duty Builder enquiry form
Duty Planner information	Duty Planner Service information page
Noise Control (24 Hours)	03 520 7400
Picton Service Centre and Library2 Dublin Street, Picton	03 520 7493
Marlborough District Library (Blenheim) 33 Arthur Street, Blenheim	03 520 7491
Stadium and Swimming Pool	03 577 8300
Building Inspection Bookings	03 520 7405
Civil Defence Emergency Management	03 520 7400
Dog Control	03 520 9033
Marlborough Roads	03 520 8330
Resource Recovery Centre	03 577 9420
Rivers Information Line	03 520 7488
Harbourmaster enquiries	03 520 7400

Please use the following forms to make suggestions on Council's activities, provide comments or feedback, order a document, or to comment on our website.

Customer Service Centres

Marlborough District Council operates Customer Service Centres in Blenheim and Picton to handle all counter and telephone enquiries.

Blenheim

Staffed 8.30 am - 4.30 pm Monday to Friday

Closed 12.30 pm - 1.30 pm Wednesday

Mail can be left anytime in the after-hours mailbox by the front door.

Customer Service Officers will continue to monitor the Council email inbox and respond to telephone enquiries from 8.00 am until 5.00 pm Monday to Friday.

Picton

Staffed 8.00 am - 5.00 pm Monday, Tuesday, Thursday and Friday

9.00 am - 5.00 pm Wednesday

Outside these hours the main Council phone number is staffed 24 hours a day to handle urgent issues such as noise control.

Duty Builder

If you have a building related enquiry please use the online 'Duty Builder Enquiry Form'. The form can also be used to request an appointment with the Duty Building Officer. They will make contact with you to arrange a mutually convenient appointment time. Most enquiries will be replied to via the email address provided with your enquiry.

The Duty Builder hours are 8.00 am - 12.00 noon and 1.00 pm - 5.00 pm Monday to Friday.

Go to Duty Builder Enquiry Form

Duty Planner

The Duty Planner Service is available for enquires related to resource consent requirements. Please refer to the information on the Duty Planner Service Information page for more details. Please complete a Duty Planner enquiry form; this will give the officer the details needed to research and respond to your question. If you are unable to complete this form please contact Customer Service for assistance.

Go to the Duty Planner Service Information page

Postal Address:

Marlborough District Council

PO Box 443

Blenheim 7240

New Zealand

Email: mdc@marlborough.govt.nz

Blenheim Customer Service Centre

Ph: 03 520 7400 (International +64 3 520 7400)

Fax: 03 520 7496 (International +64 3 520 7496)

Street Address:

15 Seymour Street (Seymour Square)

Blenheim 7201

Picton Library and Service Centre

Ph: 03 520 7493 (International +64 3 520 7493)

Fax: 03 520 3203 (International +64 3 520 3203)

Street Address:

2 Dublin Street

Picton 7220

Mayor and Councillors

Marlborough District Council's elected Mayor and councillors can be contacted directly. Their contact details are in the Councillors section under Your Council.

Go to Councillors' page

Media

If you’re a journalist or editor please email the Communications Team at media@marlborough.govt.nz during normal business hours.

Outside of these times, call or text Glyn Walters, Communications Manager on 021 278 6858; or Stacey Boswell, Communications Adviser on 022 360 9556.

Check out our latest news

Go to our Facebook page

Animal Control/Dogs

Maataa Waka Enterprises undertakes Animal Control functions, including dog registration. Payments can be made at their offices at 56 Main Street.

If you wish to make a complaint about a dog nuisance, report a problem dog or you have found or lost a dog, please call Animal Control.

Make a complaint about a dog nuisance

Go to Animal Control page

Remember, some dog owners may not be aware that their dog is creating a problem. Before making a complaint you may wish to read the dog behaviour information on our Dog Education page.

Go to Dog Education page

Dog registration information

Libraries

Library information can be found on the Marlborough Libraries website.

Go to Marlborough District Libraries website

Direct Contact with Council Staff

It is best to make contact via the Council's Customer Service Centres. However, if a staff member provides you with her/his direct DDI phone number and/or e-mail address you can contact them directly.