Contact Us

Customer Service

Marlborough District Council's Customer Service Centres at 15 Seymour Street, Blenheim and 67 High Street, Picton, are the first point of contact for information about Council activities, services and facilities.

Webchat - Chat with a Customer Service Officer

Use the Live Chat box at the bottom right of this page if you'd like to chat with one of our Customer Service Officers (CSOs).

Webchat is available on weekdays, excluding public holidays, from 8.00 am to 5.00 pm.

Service	Contact details
All Enquiries (24 Hours)	03 520 7400
Facsimile	03 520 7496
Email	mdc@marlborough.govt.nz
Noise Control (24 Hours)	03 520 7400
Picton Service Centre and Library 2 Dublin Street, Picton	03 520 7493
Marlborough District Library (Blenheim) 33 Arthur Street, Blenheim	03 520 7491
Stadium and Swimming Pool	03 577 8300
Building Inspection Bookings	03 520 7405
Civil Defence Emergency Management	03 520 7490
Dog Control	03 520 9033
Marlborough Roads	03 520 8330
Resource Recovery Centre	03 577 9420
Rivers Information Line	03 520 7488
Harbourmaster enquiries	03 520 7400

Please use the following forms to make suggestions on Council's activities, provide comments or feedback, order a document, or to comment on our website.

Customer Service Centres

Marlborough District Council operates Customer Service Centres in Blenheim and Picton to handle all counter and telephone enquiries.

Customer Service Centres are staffed from 8.00 am-5.00 pm Monday to Friday. Outside these hours the main Council phone number is staffed 24 hours a day to handle urgent issues such as noise control.

A duty building officer is generally available from 1.00 pm to 5.00 pm Monday to Friday at Council's Blenheim office for telephone and counter enquiries related to building consent requirements.

A duty planner is available by appointment only at Council's Blenheim office to discuss your resource consent enquiries. Please contact Customer Services to make an appointment.

There is now also a duty planner service in Picton. The service is available fortnightly on Tuesdays at the Picton Library. Customers do not need to make appointments but are advised to ring Customer Services to check which Tuesday the planner is in Picton

Postal Address:

Marlborough District Council
PO Box 443
Blenheim 7240
New Zealand

Email: mdc@marlborough.govt.nz

Blenheim Customer Service Centre

Ph: 03 520 7400 (International +64 3 520 7400)
Fax: 03 520 7496 (International +64 3 520 7496)

Street Address:
15 Seymour Street (Seymour Square)
Blenheim 7201

Picton Library and Service Centre

Ph: 03 520 7493 (International +64 3 520 7493)
Fax: 03 520 3203 (International +64 3 520 3203)

Street Address:
67 High Street
Picton 7220

Mayor and Councillors

Marlborough District Council's elected Mayor and councillors can be contacted directly. Their contact details are in the Councillors section under Your Council.

Go to Councillors page

Animal Control/Dogs

Maataa Waka Enterprises undertakes Animal Control functions, including dog registration. Payments can be made at their offices at 56 Main Street.

If you wish to make a complaint about a dog nuisance, report a problem dog or you have found or lost a dog, please call Animal Control.

Make a complaint about a dog nuisance

Go to Animal Control page

Remember, some dog owners may not be aware that their dog is creating a problem. Before making a complaint you may wish to read the dog behaviour information on our Dog Education page.

Go to Dog Education page

Dog registration information

Libraries

Library information can be found on the Marlborough Libraries website.

Go to Marlborough District Libraries website

Direct Contact with Council Staff

It is best to make contact via the Council's Customer Service Centres. However, if a staff member provides you with her/his direct DDI phone number and/or e-mail address you can contact them directly.