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Contact Us

Customer Service

Marlborough District Council's Customer Service Centres at 15 Seymour Street, Blenheim and 67 High Street, Picton, are the first point of contact for information about Council activities, services and facilities.

Service Contact details
All Enquiries (24 Hours) 03 520 7400
Facsimile 03 520 7496
Noise Control (24 Hours) 03 520 7400
Picton Service Centre and Library
2 Dublin Street, Picton
03 520 7493
Marlborough District Library (Blenheim)
33 Arthur Street, Blenheim
03 520 7491
Stadium and Swimming Pool 03 577 8300
Building Inspection Bookings 03 520 7405
Civil Defence Emergency Management 03 520 7490
Dog Control 03 520 9033
Marlborough Roads 03 520 8330
Resource Recovery Centre 03 577 9420
Rivers Information Line 03 520 7488
Harbourmaster enquiries 03 520 7400

Please use the following forms to make suggestions on Council's activities, provide comments or feedback, order a document, or to comment on our website.

Customer Service Centres

Marlborough District Council operates Customer Service Centres in Blenheim and Picton to handle all counter and telephone enquiries.

Customer Service Centres are staffed from 8.00 am-5.00 pm Monday to Friday in Blenheim; and 8.00 am-5.00 pm Monday, Tuesday, Thursday and Friday, 9.00 am-5.00 pm Wednesday in Picton. Outside these hours the main Council phone number is staffed 24 hours a day to handle urgent issues such as noise control.

Duty Builder

A duty building officer is available by appointment only at Council's Blenheim office for enquiries related to building consent requirements. 15 minute appointments are available between 1.00 pm and 2.45 pm and 3.30 pm and 4.30 pm. Please ask one of our customer service team to arrange an appointment time. You will also need to complete the duty builder enquiry form. This will give the officer the details needed to research and respond to your question.

Go to Duty Builder Enquiry Form

Duty Planner

A duty planner is available by appointment only at Council's Blenheim office to discuss your resource consent enquiries. Please contact Customer Services to make an appointment.

There is now also a duty planner service in Picton. The service is available fortnightly on Tuesdays at the Picton Library. Please contact Customer Services to make an appointment.

Go to the Duty Planner Service Information page

Postal Address:

Marlborough District Council
PO Box 443
Blenheim 7240
New Zealand


Blenheim Customer Service Centre

Ph: 03 520 7400 (International +64 3 520 7400)
Fax: 03 520 7496 (International +64 3 520 7496)

Street Address:
15 Seymour Street (Seymour Square)
Blenheim 7201

Picton Library and Service Centre

Ph: 03 520 7493 (International +64 3 520 7493)
Fax: 03 520 3203 (International +64 3 520 3203)

Street Address:
67 High Street
Picton 7220

Mayor and Councillors

Marlborough District Council's elected Mayor and councillors can be contacted directly. Their contact details are in the Councillors section under Your Council.

Go to Councillors' page

Animal Control/Dogs

Maataa Waka Enterprises undertakes Animal Control functions, including dog registration. Payments can be made at their offices at 56 Main Street.

If you wish to make a complaint about a dog nuisance, report a problem dog or you have found or lost a dog, please call Animal Control.

Make a complaint about a dog nuisance

Go to Animal Control page

Remember, some dog owners may not be aware that their dog is creating a problem. Before making a complaint you may wish to read the dog behaviour information on our Dog Education page.

Go to Dog Education page

Dog registration information


Library information can be found on the Marlborough Libraries website.

Go to Marlborough District Libraries website

Direct Contact with Council Staff

It is best to make contact via the Council's Customer Service Centres. However, if a staff member provides you with her/his direct DDI phone number and/or e-mail address you can contact them directly.

Information Centres

View the i-SITE Visitor Information Centres

Call today: 0800 777 181

Email: Blenheim i-SITE Visitor Information Centre
Email: Picton i-SITE Visitor Information Centre

New Zealand Relay Service

Customers who are Deaf, hearing impaired, Deafblind or speech impaired can choose to use the New Zealand Relay Service to contact us

Go to the New Zealand Relay Service website