User-friendliness is the key feature of the Marlborough District Council’s re-styled website.
It’s the first refresh of the website since the Council brand refresh in 2012.
The new look is the result of research and feedback and aims to improve the experience of doing business with Council online.
The improvements mean the site is:
- easy to navigate with most frequently used services prominent
- clear to read with larger text and clearer menus
- improved display on mobile devices
- quick site-wide links to Council’s other websites
- online forms and payments more closely integrated into the website
Customers with an online account will be able to login from within the website header when applying for a resource or building consent for example, or applying for a grant.
“The website meets the government’s best practice standards for accessibility and is set up to be compatible with our other sites. Our website is a key source of Council information and we aim to make it as simple and efficient as possible for people to find what they need to know,” says Council Chief Information Officer Stacey Young.
One priority had been to ensure that in a civil defence emergency all the vital information will stand out.
“It’s a shared local government service and the improvements we’ve made are very much the building blocks for some of the web/online services likely to be provided by councils of the future,” she said.
“There may yet be further refinements we can make and we’re hoping that any visitors to the site who have queries or experience difficulties will let us know, via our website feedback form or by giving us a call.”
Who is looking at our website?
The Council website is an easy way for Council to provide information for digital customers anywhere in NZ or abroad. Our website gets an average of 173,800 page views each month. That doesn’t include the numbers using other online services such as maps, eplan, and environmental data.