New versions of old scams are constantly appearing – don’t be taken in.
Scammers may make contact by email or phone call or through Facebook, pretending to be from a well-known organisation, bank or government agency.
If you feel at all suspicious, follow your instinct. Hang up the phone. Don’t open dubious emails. Don’t be tricked into making a payment or giving over financial or personal information.
Remember, legitimate banks or businesses don’t ask for passwords and bank account numbers. Never send money to claim a ‘prize’. In one of the latest scams, a glossy travel brochure in the mail includes a scratchie which tells the recipient that money has been won but the "lucky winner" is asked to send a payment to cover taxes or fees before they can get the prize.
The phone call claiming that a computer virus is infecting your home computer is another scam – hang up and never reveal a password or any other personal details.
- Report a scam to the Ministry of Business, Innovation and Employment - Consumer Protection.Phone 0508 638 723, 8.00 am – 8.00 pm, Monday to Friday, and 9.00 am – 5.00 pm Saturday and Sunday.