New versions of old scams are constantly appearing, especially at this time of year as we approach the festive season. It’s important you know how to recognise a scam before it’s too late.
Scammers may make contact by email, phone call or through Facebook, pretending to be from a well-known organisation, bank or government agency.
If you feel at all suspicious, follow your instinct. Hang up the phone, don’t open dubious emails and don’t be tricked into making a payment, or giving over financial or personal information.
Remember, legitimate banks or businesses do not ask for passwords and bank account numbers. It’s also important that you never send money to claim a ‘prize’ as this is also a scam.
The phone call claiming that a computer virus is infecting your home computer is another scam - hang up and never reveal a password or any other personal details.
If you suspect a scam make sure you report it to the Ministry of Business, Innovation and Employment - Consumer Protection, Ph: 0508 638 723, available 8.00 am to 8.00 pm Monday to Friday, and 9.00 am to 5.00 pm at weekends.