General Information and Support
Insurance Information
New Zealand Claims Resolution Service are a free government service providing homeowners with independent advice and support to resolve residential insurance issues resulting from natural disasters. Remember to contact your own insurance company in the first instance. For more information go to their website:
Go to the New Zealand Claims Resolution Service website
Flood Information
For useful information about floods including types of floods, hazards and useful links:
Go to the Emergency Management - Floods page of our website
Clean your home safely
For important information about food safety after a flood, water safety, dealing with flood damage and more go to:
Floods and health section on the Health New Zealand website
Support for Businesses
Inland Revenue has set up an emergency helpline for people affected by the floods - 0800 473 566 – or go to the IRD website and search the key words ‘Flooding – Nelson, Tasman and Marlborough’.
Marlborough Chamber of Commerce are keen to understand how the recent weather events have affected local business and have offered to assist by putting businesses in touch with support agencies. Contact them on 03 577 9575 or email info@mcoc.org.nz